Mostly This: iQueue and Queue and Queue

Oh, and as to “groaning systems”… the sign up process seemed to go smoothly - no hiccups or groaning, it’s just that the amount of form-filling (online and off) to get the phone and the service, does take a certain amount of time, no matter how speedy the connection.

Although the Apple guy did say that if something goes wrong they have to call O2 and have no more priority than your average punter, ie, they sit in a queue for twenty minutes.

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