@BarclaysUKHelp Thanks Jonny. I tried online chat at the time and they said the form doesn’t work on iOS Safari. It’d be nice if it said that on the form, rather than it returning to the start half-way through :) So I set up an account at @TSB instead - their form worked.
@felix_cohen I can get a refund for December?! Hmm, it wasn’t *that* bad as months go but I reckon I could improve on it…